OUR PRIVACY POLICY
Last Updated: August 8, 2026
Stechz Automation (“Stechz Automation”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when you use our website, services, AI solutions, chatbots, and related services.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices and rights available to you.
1. Who We Are
Stechz Automation is an AI automation company providing AI chatbot development, AI automation solutions, payment automation, custom AI solutions, and related technology services.
For privacy-related questions or requests, you can contact us at:
Email: stechzautomation@gmail.com
Website: https://stechzautomation.com
2. Information We May Collect
Depending on how you interact with our website and services, we may collect:
Your name
Email address
Telephone or WhatsApp number
Company or organization name
Information you provide when making an enquiry
Information contained in messages sent to our AI chatbot
Information you provide when requesting our services
Technical information such as IP address, browser type, device information and website usage information
Information relating to your interactions with our website and services
We do not intentionally request sensitive personal information unless it is necessary for a specific service and there is an appropriate lawful basis for processing it.
3. How We Collect Information
We may collect information when you:
Contact us through our website
Use our AI chatbot
Request information about our services
Submit a contact or enquiry form
Communicate with us through WhatsApp or other supported communication channels
Purchase or request our services
Interact with our website
4. How We Use Your Information
We may use personal information to:
Respond to enquiries and requests
Provide and improve our services
Communicate with you about requested services
Provide demonstrations of our AI solutions
Develop, configure and support AI chatbot solutions
Qualify and follow up with potential customers
Process service-related communications
Maintain and secure our website and systems
Prevent fraud, abuse and unauthorized access
Comply with applicable legal and regulatory requirements
We will only process personal information for appropriate and lawful purposes.
5. Legal Basis for Processing
Where applicable, we process personal information on the basis of one or more lawful grounds, including:
Your consent
Taking steps at your request before entering into a contract
Performing a contract or providing requested services
Our legitimate interests, where those interests do not override your applicable rights
Compliance with legal or regulatory obligations
Where processing is based on consent, you may withdraw your consent where applicable.
6. AI Chatbot and WhatsApp Communications
Our AI solutions may process information contained in conversations submitted by users.
If you communicate with an AI chatbot operated or provided by Stechz Automation, the information you submit may be processed in order to provide a response, qualify an enquiry, provide customer support, or deliver the requested service.
Where our technology services require third-party AI, communication, hosting, analytics, or other service providers, information may be processed by those providers only as necessary to provide the relevant service.
Users should avoid submitting highly sensitive, confidential, financial, password, authentication or other information that is not necessary for the requested service.
7. Third-Party Service Providers
We may use trusted third-party technology providers to operate and improve our services.
These may include providers for:
Website hosting
AI and language-model services
WhatsApp and messaging services
Email delivery
Customer relationship management
Analytics and security
Payment processing
Such providers may process information on our behalf or as otherwise described by their own privacy policies.
8. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
However, no internet-based service can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted over the internet.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, enforcing agreements and complying with legal obligations.
The appropriate retention period may vary depending on the type of information and the purpose for which it was collected.
10. Your Privacy Rights
Subject to applicable law, you may have rights concerning your personal information, including the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of personal information in appropriate circumstances
Request restriction of certain processing
Object to certain processing
Withdraw consent where processing is based on consent
Request information about how your personal information is processed
Exercise other rights provided under applicable data protection law
To exercise an applicable right, contact us using the details below.
11. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, understand website usage, maintain security and improve the user experience.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
12. International Data Processing
Some of the technology providers we use may operate servers or services outside Nigeria.
Where personal information is transferred or processed outside Nigeria, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable data protection requirements.
13. Children’s Privacy
Our services are primarily intended for businesses and general audiences. We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or privacy practices.
When we make changes, we will update the “Last Updated” date at the top of this policy.
15. Contact Us
If you have questions about this Privacy Policy or wish to exercise an applicable privacy right, please contact:
Stechz Automation
Email: stechzautomation@gmail.com
Website: https://stechzautomation.com
We will review privacy-related requests and respond in accordance with applicable law.
Data Deletion Requests
If you would like to request deletion of personal information held by Stechz Automation, please contact us at stechzautomation@gmail.com with the subject “Data Deletion Request”. We will review and process your request in accordance with applicable data protection laws.
Terms of Service
Last Updated: August 8, 2026
Welcome to Stechz Automation.
These Terms of Service (“Terms”) govern your use of the Stechz Automation website, AI solutions, chatbot services, automation services and other services provided by Stechz Automation (“Stechz Automation”, “we”, “us”, or “our”).
By accessing our website or using our services, you agree to these Terms.
1. Our Services
Stechz Automation provides technology and AI automation services, which may include:
AI chatbot development
AI chatbot deployment
AI chatbot subscription services
Business automation
Payment automation
Custom AI solutions
AI-ready website solutions
Related technology consulting and implementation services
The specific features and scope of a service will depend on the service or package purchased or agreed upon.
2. Use of Our Website and Services
You agree to use our website and services lawfully and responsibly.
You must not:
Use our services for illegal activities
Attempt to gain unauthorized access to our systems
Interfere with the operation or security of our services
Introduce malicious software or harmful code
Use our services to distribute fraudulent, abusive or unlawful content
Impersonate another person or organization
Use our AI systems to facilitate unlawful activities
We reserve the right to suspend or restrict access where reasonably necessary to protect our systems, users or business.
3. AI-Generated Responses
Some of our services use artificial intelligence.
AI-generated responses may contain errors, omissions or inaccuracies. AI output should therefore be reviewed by an appropriate human before being relied upon for important business, financial, legal, medical or other consequential decisions.
Stechz Automation does not guarantee that every AI-generated response will be completely accurate, complete or suitable for a particular purpose.
4. Custom AI Solutions
For custom AI development projects, the scope of work, functionality, integrations, timelines, fees and deliverables may be agreed separately between Stechz Automation and the customer.
Additional requirements outside the agreed scope may result in additional fees or changes to the delivery timeline.
5. Subscriptions
Where subscription services are offered, the applicable subscription plan, price, billing period, included features and cancellation terms will be communicated to the customer before or during subscription.
We reserve the right to change subscription pricing or features for future subscription periods, subject to applicable law and any contractual commitments.
6. Payments
Where payment is required for a service, payment must be made using the payment method provided or approved by Stechz Automation.
Third-party payment providers may process payment information according to their own terms and privacy policies.
A service may not begin, or may be suspended, where required payment has not been received.
7. Intellectual Property
Unless otherwise agreed in writing, Stechz Automation retains ownership of its pre-existing software, systems, frameworks, templates, methodologies, tools, designs and other intellectual property.
For custom projects, ownership or licensing of specifically developed materials may be determined by the applicable agreement between Stechz Automation and the customer.
You may not copy, reproduce, modify, distribute or commercially exploit Stechz Automation’s proprietary materials without appropriate authorization.
8. Third-Party Services
Our services may integrate with third-party platforms, including communication, AI, hosting, payment, analytics or other technology providers.
Third-party services are subject to the terms, policies, availability and technical limitations of those providers.
Stechz Automation is not responsible for changes, outages or failures caused solely by third-party platforms.
9. Service Availability
We will make reasonable efforts to maintain the availability and functionality of our services.
However, we do not guarantee that our website or services will always be available, uninterrupted, error-free or free from security vulnerabilities.
Services may occasionally be unavailable because of maintenance, upgrades, technical problems, security issues or circumstances beyond our reasonable control.
10. Customer Responsibilities
Customers are responsible for:
Providing accurate information
Maintaining the security of their accounts and credentials
Obtaining appropriate permissions to provide data used with our services
Ensuring their use of our services complies with applicable laws
Reviewing AI-generated outputs before relying on them
Providing timely information necessary for implementation of custom solutions
11. Privacy
Our collection and use of personal information is described in our Privacy Policy.
By using our website or services, you acknowledge that you have been provided with information about our privacy practices.
12. Limitation of Liability
To the extent permitted by applicable law, Stechz Automation will not be liable for indirect, incidental, special, consequential or business losses arising from the use or inability to use our website or services.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
13. No Professional Advice
Our AI tools and services do not constitute legal, medical, financial, investment, tax or other professional advice unless expressly provided by a qualified professional under a separate professional engagement.
Users should obtain appropriate professional advice where necessary.
14. Termination
We may suspend or terminate access to services where a user materially violates these Terms, engages in unlawful activity, creates security risks, fails to make required payments, or otherwise misuses our services.
Where applicable, customers may terminate their services in accordance with their applicable agreement or subscription terms.
15. Changes to These Terms
We may update these Terms from time to time.
When we make material changes, we may update the “Last Updated” date on this page.
Continued use of our website or services after applicable changes take effect constitutes acceptance of the updated Terms to the extent permitted by law.
16. Governing Law
These Terms shall be interpreted in accordance with the applicable laws of the Federal Republic of Nigeria, subject to any mandatory rights or protections that may apply to a user under applicable law.
17. Contact Us
If you have questions about these Terms or our services, contact:
Stechz Automation
Email: stechzautomation@gmail.com
Website: https://stechzautomation.com